1. Introduction
Deluxe Heating & Air Conditioning (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through this website.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us to request information, estimates, or services.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information You Voluntarily Provide
When you submit a contact form, request a quote, schedule a service, call us, or communicate with us by email, we may collect:
Name
Email address
Phone number
Physical address (if provided)
Any other information you choose to submit
b. Information Collected Automatically
When you visit our website, we may automatically collect non-personal information, such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
This information is used for website analytics, security, and performance optimization purposes only.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to inquiries and service requests
To provide estimates and HVAC services
To communicate with you regarding appointments or requested information
To improve our website and service offerings
To comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.
You may choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
5. Sharing of Information
We may share information with trusted third-party service providers that assist us in operating our website or conducting our business, such as:
Website hosting providers
Analytics providers (e.g., Google Analytics)
Email or communication service providers
These third parties are authorized to use your information only as necessary to perform services on our behalf and are required to protect your information.
We may also disclose information when required by law or in response to valid legal requests.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
However, no method of data transmission or storage over the internet is completely secure. We cannot guarantee absolute security.
7. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have certain rights under applicable U.S. state privacy laws, including the right to:
Request access to the personal information we collect about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt out of receiving marketing communications
To exercise these rights, please contact us using the information provided below.
8. Children’s Privacy
This website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be effective immediately upon posting the updated Privacy Policy on this page.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Deluxe Heating & Air Conditioning
📞 Phone: 469-432-3777
📧 Email: deluxeheatcool365@gmail.com
